Questions families ask

We currently serve Durham Region, Ontario — including Oshawa, Whitby, Ajax, Pickering, Clarington, and surrounding areas.

Every care plan is tailored to your family's needs. We provide transparent pricing during your free consultation — no hidden fees, no surprises.

For most families, care can begin within a few days of the initial consultation. Urgent situations are prioritized.

Yes. We match caregivers based on your family's needs and preferences, and you'll meet them before care begins. If the fit isn't right, we'll find a better match.

Schedules are flexible. You can adjust visit times, add or reduce visits through your family portal or by contacting us directly.

Yes. All Belle Vie caregivers are fully insured and bonded for your peace of mind.

No long-term contracts. We believe you'll stay because the care is exceptional — not because you're locked in.

Yes, we offer overnight and 24-hour care options for families who need extended support.

We use a combination of needs assessment, personality compatibility, location, specializations, and client preferences. It's a thoughtful process, not a random assignment.

Your caregiver can flag urgent concerns immediately. You'll also have direct communication with your care coordinator — not a call centre.