Questions clients ask

We currently serve Durham Region, Ontario — including Oshawa, Whitby, Ajax, Pickering, Clarington, and surrounding areas.

Pricing depends on the size of your home and how often you'd like us. We provide a transparent quote up front — no hidden fees, no surprises.

For most homes, your first clean can be booked within a few days of your quote. Need it sooner? Let us know and we'll do our best.

Yes. We match you with a cleaner based on your home and preferences, and we work hard to keep that same person on your schedule. If the fit isn't right, we'll find a better match.

Yes. Our cleaners arrive fully equipped with professional supplies. If you'd prefer we use specific products for your home, just let us know.

Yes. All Belle Vie cleaners are fully insured, bonded, and background-checked for your peace of mind.

No long-term contracts. We believe you'll stay because the clean is exceptional — not because you're locked in.

It's entirely up to you. Many clients provide secure access instructions and come home to a spotless space. Your keys and codes are always handled securely.

We use a combination of location, availability, home size, specialties, and your preferences. It's a thoughtful process, not a random assignment.

Let us know within 24 hours and we'll come back to make it right — that's our spotless-clean guarantee. You also have direct communication with your coordinator, not a call centre.